Amy Knowles makes GreenBook’s list of top blog posts

The influential GreenBook has published a list of their most widely read blog posts of 2019. Making the list is RESEARCH STRATEGY GROUP’s own Amy Knowles.

Amy penned ‘The Robots are Coming: Look Busy!’, which reminds us that despite the recent momentum of AI managing customer interactions, the value of human connection will remain essential. You can read it here.

Congratulations Amy!!