Amy Knowles makes GreenBook’s list of top blog posts

Congratulations Amy Knowles on making GreenBook's list of most widely read blog posts.

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January 10, 2020

Amy Knowles makes GreenBook’s list of top blog posts

The influential GreenBook has published a list of their most widely read blog posts of 2019. Making the list is RESEARCH STRATEGY GROUP’s own Amy Knowles.

Amy penned ‘The Robots are Coming: Look Busy!’, which reminds us that despite the recent momentum of AI managing customer interactions, the value of human connection will remain essential. You can read it here.

Congratulations Amy!!

GreenBook post with title "The Robots are Coming: Look Busy!" and photo of young man beside older man, talking while sitting on the couch

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